IT Buyer's Guide

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Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

What Our Clients Are Saying About Our Services:

★★★★★

Zenops has been supporting us for years and has a...

Zenops has been supporting us for years and has a quick response when needed.

Fast and very efficient.

Great responsiveness. I highly recommend.

Suggest highly. Great knowledge and expertise. Alex is the guy...

Suggest highly. Great knowledge and expertise. Alex is the guy you want on you project. Professional and a great person to work with.

Sam is wonderful, so patient and professional.

These guys are the best!!

The Zenops team is fabulous. They are great at communication...

The Zenops team is fabulous. They are great at communication and completing projects on time and within budget. The entire team is extremely knowledgeable and easy to work with. I highly recommend working with them.

Grant and his crew have been our IT service provider...

Grant and his crew have been our IT service provider for nearly 10 years. When our office was involved in a 3 alarm fire and physically everything was gone, Zenops had us up and running in one day. All the equipment, and copies of our backup were available and ready to use in 5 days. We were prepared because of the great guidance that was given to us. Their success is based on organization, best service practices and a team of experts who help navigate all the issues a business can experience. They are a member of our Chamber of Commerce and we have first hand experience to refer.

I love these guys, they are fast but more importantly,...

I love these guys, they are fast but more importantly, they keep me in front of the technology curve. I never have to worry about getting behind in updates or making bad purchases. Thank you EVERYONE at ZENOPS!!!

Carter and his team are always very effective in analyzing...

Carter and his team are always very effective in analyzing situations and coming up with solutions in order to help me accomplish the technical needs for my business.

Zenops has been my office's IT group for over 10...

Zenops has been my office's IT group for over 10 years (formerly Neighborhood Computers) they are always responsive, professional and knowledgeable. I highly recommend them for your large and small networking needs.

I cannot count the number of potential disasters averted by...

I cannot count the number of potential disasters averted by the timely intervention of the good people at Zenops. My wife and I both work at home, and have machines filled with critical data. Carbonite alone is not enough. We also pay them for network management: money well spent. Our tierrific mesh network is a tribute to their ingenuity and hard work.